Yesterday's chatbots followed scripts and failed at anything off the path. Modern conversational AI (LLMs with retrieval and guardrails) handles open-ended questions in your customer's language, with citations to your actual content. We build the production-grade kind, not the demo kind.
Native WhatsApp integration with the Business API. Most Qatari customers prefer it; we treat it as a first-class channel.
Embedded in your website or app, scoped to the context. Different prompts and tone for product pages vs. support vs. account areas.
Inbound IVR replacement and outbound voice agents. For cases where calling is still the channel that matters.
Native bilingual handling, with dialect tolerance, code-switching, and RTL-aware response formatting. Tested with Qatari users, not just translated.
The bot answers from your documents, policies, and product data, with citations. No hallucinated information from training data.
Salesforce, HubSpot, Zendesk, Freshdesk, Intercom. Conversations route to your existing ticketing. No parallel inbox to ignore.
Yes. We use models with strong Arabic capability and test with native Qatari speakers before launch, including dialect tolerance and code-switching with English. Translation quality is not conversation quality. We test for both.
Native integrations for Salesforce Service Cloud, Zendesk, Freshdesk, Intercom, and HubSpot. Custom ticketing via API. Conversations route to your existing system. No parallel inbox.
A working production chatbot typically takes six to ten weeks. A working prototype in two. Bilingual handling, evaluation harness, and CRM integration are not skipped.